At Prime Traders, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our products, or contacting us. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Billing and delivery address

  • Order and purchase details

  • Payment-related information

  • Information you provide when contacting our customer support

We may also automatically collect certain technical information, including your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm purchases and payments

  • Provide customer support

  • Respond to your questions and requests

  • Improve our products, services, and website

  • Prevent fraudulent or unauthorized activities

  • Send important order and service-related updates

  • Provide promotional communications where permitted

3. Payment Information

Payments may be processed through third-party payment providers. Prime Traders does not unnecessarily store sensitive payment information such as complete card numbers or security codes. Payment information is handled according to the applicable security and privacy practices of the payment provider.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may be shared with trusted service providers when necessary to operate our business, such as delivery companies, payment processors, website service providers, or customer support services. These parties are expected to use your information only for the services they provide to us.

We may also disclose information when required by law or when necessary to protect our legal rights, customers, website, or business.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website traffic, and provide a better browsing experience.

You can adjust your browser settings to manage or disable cookies. Some website features may not function properly if cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.

7. Third-Party Services

Our website may contain links or integrations from third-party services. These third parties may have their own privacy policies and practices. Prime Traders is not responsible for the privacy practices of external websites or services.

8. Your Privacy Choices

You may contact us to request information about the personal data we hold about you or to request correction of inaccurate information, subject to applicable legal requirements.

You may also choose not to receive promotional communications by following the unsubscribe instructions provided in those communications or by contacting us directly.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

Prime Traders may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws. Any updates will be posted on this page with the revised "Last Updated" date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

Prime Traders
Regal Trade Square, Saddar, Karachi, Pakistan
Phone: +92 322 2155628
Email: support@primetraders.pk

We are committed to handling your information responsibly and providing a safe and reliable shopping experience.