Frequently Asked Questions
Got questions? We've got answers about our refurbished laptops, warranties, and delivery.
Are refurbished laptops from Prime Traders reliable and tested?
Yes! Every laptop undergoes a rigorous multi-point inspection and testing process by our technicians to ensure it meets original performance standards before listing.
Do you offer a checking warranty or return policy?
We provide a 1-Month Checking Warranty along with a 14-Day Return Policy (provided the product remains in its original condition).
What payment methods do you accept?
We accept Cash on Delivery (COD) across Pakistan as well as Direct Bank Transfers for nationwide orders.
How long will delivery take for my order?
Orders within Karachi are delivered within 24–48 hours. For major cities across Pakistan, standard delivery takes 2 to 4 business days.
Can I upgrade the RAM or SSD before purchasing?
Yes, customization is available for most Dell, HP, and Lenovo models. You can request RAM/SSD upgrades during order placement.
